Shipping & Handling
We ship weekdays via USPS. Shipping cost is calculated by total size, weight, and zone for the order. We ship only within the USA. Estimated delivery date is per USPS Priority Mail. Currently, we do not ship internationally. Any overages for shipping estimates shall be applied as handling costs towards our packing and driving to drop off packages at our local rural post office.
Because we are a small company, please allow 2-3 business days for processing and handling your order before shipping.
Returns & Refunds
Due to the nature of our products, we are unable to accept returns. All sales are final. If you have a problem with your order, please call us at 207-712-1456 and we will be happy to assist you.
If you are not completely satisfied with your purchase, please give us a call and we’ll be happy to provide a full refund.
We share product ingredients and information on our website so that you can make careful, informed decisions before ordering. We welcome any questions you might have and are available to help you.
Can I change my order after it has been placed?
Online orders are final. After an order has been processed online, we are unable to make changes to it. If you have difficulty with an order, please contact us.
May I pay by check for an order?
If you would like to pay by check, please call us at 207-712-1456 for an order total and a shipping fee.
Do you accept phone orders?
We do accept phone orders. Please call us with your product selection so we can process your billing and shipping information.
Questions about our products?
We welcome your contacting us directly at firstname.lastname@example.org or 207-712-1456 to ask us about our products. We are happy to help you make product selections and to determine which product might best suit your needs. Our website is also informative and a good place to start.
How should I store these products?
Careful product storage, away from direct sunlight and heat, will protect freshness and viability.
Do you do special or custom orders?
Special orders are subject to availability. Please contact us for further information.
Do you do wholesale?
Wholesale inquiries are welcome from qualified retailers. Pricing and terms available upon request. Please call us directly at 207-712-1456 for further information.
Did we miss anything?
Please feel free to reach out with any questions.
- New England Made Shows - Exhibitor
- Maine Crafts Association - Artisan
- Handcrafted Soap and Cosmetic Guild - Member
Please contact us directly at 207-712-1456 or email@example.com
If you prefer to place your order by phone, please leave a message if we're not available to answer, and we will return your call in a timely manner. Please do not include billing information in your message.